Glossary

A2A Standard

An open standard that lets AI agents discover, talk to and delegate work to each other across vendors. x101 supports it natively.

ABAC Security

Access control that decides what a user can see or do based on attributes such as role, department and data sensitivity, not just a fixed role.

Agent AI

An autonomous AI worker that can reason, use tools and take actions toward a goal, rather than only answering questions.

Agent Studio x101

x101's no-code visual designer for building, configuring and shipping agents, with persona, tools, memory and guardrails.

Agentic Orchestration x101

Coordinating a team of specialist agents in parallel across systems to complete one task, then synthesising a single answer.

Agentic Workflow x101

A workflow where each step can reason and decide for itself, not just follow a fixed rule.

Air-gapped Deploy

A deployment fully isolated from external networks for maximum security. x101 can run air-gapped.

Audit Trail Governance

A complete, signed log of every action, cost and token, per user and per agent, for compliance and replay.

Citation & Grounding AI

Tying an answer to its exact source (document, page, version) so it can be trusted and verified.

Command Centre x101

x101's single conversational screen to ask, decide and act across every connected system.

Connector Integration

A pre-built integration that lets x101 read from and act inside an external system such as a CRM, ERP or ticketing tool.

Context Window AI

The amount of text a language model can consider at once. Large jobs can exceed it, which is why quality drops at scale without orchestration.

Deep Research x101

Automated multi-step research that scans many sources in parallel and returns a cited, formatted report in minutes.

Embedding AI

A numeric representation of text that lets a system find content by meaning. It powers semantic search and retrieval.

Guardrails Governance

Automated checks that keep agent inputs and outputs within policy, covering safety, PII and scope.

Hallucination AI

When an AI produces plausible but unsupported content. Grounding and citations reduce it.

Human-in-the-loop Workflow

A workflow design where a person approves or steps in at defined points before an action completes.

Inference AI

Running a trained model to produce an output. It is the runtime cost of using a language model.

Knowledge Retrieval x101

Finding the exact relevant passage across enterprise documents, grounded in the source and cited. See RAG.

LLM AI

Large Language Model: the model that understands and generates language. x101 is model-agnostic and runs any LLM.

MCP Standard

Model Context Protocol: an open standard for connecting AI models to tools and data sources. x101 supports it natively.

MTTR Ops

Mean Time to Resolution: the average time taken to resolve an incident. A core IT and security operations metric.

Multi-agent AI

Several specialised agents working together under an orchestrator, each handling part of a task.

On-premises Deploy

Running software inside an organisation's own data centre rather than a public cloud. x101 supports it.

Orchestrator x101

The component that decomposes a task, dispatches agents, and synthesises their results into one answer.

OSS / BSS Telecom

Operations and Business Support Systems that run telecom networks and the commercial side of a carrier.

PII Masking Governance

Automatically hiding personally identifiable information in inputs and outputs to protect privacy.

RAG AI

Retrieval-Augmented Generation: grounding a model's answer in retrieved source documents rather than its memory alone, so answers stay accurate and citable.

RBAC Security

Role-Based Access Control: granting access based on a user's assigned role.

RCA Ops

Root Cause Analysis: identifying the underlying cause of an incident rather than just treating the symptom.

Semantic Layer Data

A unified, business-friendly model of data so that a question maps to the right meaning across systems.

SIEM Security

Security Information and Event Management: a system that aggregates security logs and alerts for monitoring and investigation.

Vector Search AI

Finding content by meaning using embeddings, rather than exact keyword matching.

Voice Agent x101

An AI agent that operates over a phone call, with live data access and the ability to take action, hands-free.

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