Enterprise AI terms, in plain language.

The vocabulary used across this site and inside the platform, defined without marketing gloss. 34 terms.

All terms

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A

A2AStandard
An open standard that lets AI agents discover, talk to and delegate work to each other across vendors. x101 supports it natively.
ABACSecurity
Access control that decides what a user can see or do based on attributes such as role, department and data sensitivity, not just a fixed role.
AgentAI
An autonomous AI worker that can reason, use tools and take actions toward a goal, rather than only answering questions.
Agent Studiox101
x101's no-code visual designer for building, configuring and shipping agents, with persona, tools, memory and guardrails.
Agentic Orchestrationx101
Coordinating a team of specialist agents in parallel across systems to complete one task, then synthesising a single answer.
Agentic Workflowx101
A workflow where each step can reason and decide for itself, not just follow a fixed rule.
Air-gappedDeploy
A deployment fully isolated from external networks for maximum security. x101 can run air-gapped.
Audit TrailGovernance
A complete, signed log of each action, cost and token, per user and per agent, for compliance and replay.

C

Citation & GroundingAI
Tying an answer to its exact source (document, page, version) so it can be trusted and verified.
Command Centrex101
x101's single conversational screen to ask, decide and act across connected systems.
ConnectorIntegration
A pre-built integration that lets x101 read from and act inside an external system such as a CRM, ERP or ticketing tool.
Context WindowAI
The amount of text a language model can consider at once. Large jobs can exceed it, which is why quality drops at scale without orchestration.

D

Deep Researchx101
Automated multi-step research that scans many sources in parallel and returns a cited, formatted report in minutes.

E

EmbeddingAI
A numeric representation of text that lets a system find content by meaning. It powers semantic search and retrieval.

G

GuardrailsGovernance
Automated checks that keep agent inputs and outputs within policy, covering safety, PII and scope.

H

HallucinationAI
When an AI produces plausible but unsupported content. Grounding and citations reduce it.
Human-in-the-loopWorkflow
A workflow design where a person approves or steps in at defined points before an action completes.

I

InferenceAI
Running a trained model to produce an output. It is the runtime cost of using a language model.

K

Knowledge Retrievalx101
Finding the exact relevant passage across enterprise documents, grounded in the source and cited. See RAG.

L

LLMAI
Large Language Model: the model that understands and generates language. x101 is model-agnostic and runs any LLM.

M

MCPStandard
Model Context Protocol: an open standard for connecting AI models to tools and data sources. x101 supports it natively.
MTTROps
Mean Time to Resolution: the average time taken to resolve an incident. A core IT and security operations metric.
Multi-agentAI
Several specialised agents working together under an orchestrator, each handling part of a task.

O

On-premisesDeploy
Running software inside an organisation's own data centre rather than a public cloud. x101 supports it.
Orchestratorx101
The component that decomposes a task, dispatches agents, and synthesises their results into one answer.
OSS / BSSTelecom
Operations and Business Support Systems that run telecom networks and the commercial side of a carrier.

P

PII MaskingGovernance
Automatically hiding personally identifiable information in inputs and outputs to protect privacy.

R

RAGAI
Retrieval-Augmented Generation: grounding a model's answer in retrieved source documents rather than its memory alone, so answers stay accurate and citable.
RBACSecurity
Role-Based Access Control: granting access based on a user's assigned role.
RCAOps
Root Cause Analysis: identifying the underlying cause of an incident rather than just treating the symptom.

S

Semantic LayerData
A unified, business-friendly model of data so that a question maps to the right meaning across systems.
SIEMSecurity
Security Information and Event Management: a system that aggregates security logs and alerts for monitoring and investigation.

V

Voice Agentx101
An AI agent that operates over a phone call, with live data access and the ability to take action, hands-free.