Telecom & network operations

Fault management, change, observability and self-healing across carrier and mobile networks.

  • Telecom · Tier-1 operator, India

A national mobile network's fault management

Around 1.25 crore alarms a day were buried under static correlation rules and manual root-cause work. x101 compresses them into unique actionable incidents, explains each root cause with its citations, and drafts the operator-grade reason for outage, entirely inside the operator's own data centre.

~60%
Alarm noise removed
~50%
Faster time to resolve
100%
On-premises, data sovereign
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  • Telecom · Tier-1 operator, India

27,000 network devices, one governed operations centre

Fault and performance data from more than twenty-seven thousand routers and switches arrived over three separate collection paths, uncorrelated. x101 unified them into one near-real-time layer where faults are investigated with evidence and approved procedures run under governance.

43%
Lower MTTR, measured
85%
Routine ops automated
27,000+
Devices in one view
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  • Telecom · Tier-1 operator, North America

The loop that never skips a step

Seven network data domains, each telling a different story, and nothing closing the loop behind a fix. x101 discovers problems from symptoms, diagnoses them through trees built from the operator's own knowledge, remediates under governance, and refuses to close until the numbers say fixed.

~60%
Faults resolved end to end
~50%
Faster root cause
100%
Fixes carry provenance
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  • Telecom · Tier-1 operator, India

Network change management, simulation-led

Thousands of change requests a month, each assessed by checklist and expert memory. x101 drafts the vendor-aware method of procedure, scores failure probability and blast radius before the approval board sees it, executes inside policy limits, and rolls back automatically when a check fails.

~30%
Faster change cycle
~20%
Higher first-time-right
100%
Risk-scored before approval
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  • Telecom · Tier-1 operator, North America

A server estate seen down to the sensor

Thousands of servers with no central view, and a hardware layer that was invisible because every management controller was an island. x101 unified server telemetry with hardware sensor data and moved the operation from reacting to alerts to acting ahead of them.

~70%
Caught before impact
~40%
Faster resolution
100%
Hardware centralised
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Enterprise IT & DevOps

Day-2 server operations, release automation and orchestration across multi-vendor estates.

  • Enterprise · Tier-1, North America

Day-2 operations at node scale, governed end to end

Mass patching did not exist as a repeatable operation: engineers walked servers by hand or ran scripts nobody governed. x101 runs health checks, log analysis and patching as approved procedures across 2,000+ live nodes, each prechecked, postchecked and verified after every apply.

2,000+
Nodes live today
~70%
Faster patch rollout
100%
Runs fully audited
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  • DevSecOps · Release automation

Hundreds of builds a day, governed by an agent

An x101 agent fronts the whole release process: email intake, a four-stage approval chain it manages itself, pipelines triggered and watched step by step, exact-fix feedback emailed to developers, and pull requests raised with its review attached.

100s
Daily build iterations
2 → 20+
Engineers to environments
4
Stage approval chain
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  • Consumer goods · Europe

One orchestrator above every provider's agents

Operations ran across multiple managed-services providers, each with agent systems of its own. Delivered with a Big Four partner, x101 sat above all of them, coordinating agent to agent to determine root cause, drive resolution and generate the postmortem.

A2A
Provider agents coordinated
Own
Agents built by the customer
Auto
Postmortems generated
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Workforce & HR

Payroll, employee services and leave, answered from policy and completed in the systems of record.

  • Finance & HR · Multi-country

Payroll reconciled before it pays

Every close began with days of manual reconciliation across four systems, and the errors that mattered were found afterwards. x101 reads time, leave, benefits and contract data together ahead of each run, and answers an employee's pay question from the governing policy.

~85%
Caught pre-close
~70%
Fewer off-cycle runs
100%
Deductions traceable
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  • HR & Workforce

The HR service desk that answers itself

Most of what the team handled was repetitive: the same policy questions, the same record changes, the same onboarding checklist. x101 answers from the governing policy, completes the update in the system of record, and carries a joiner across every team involved.

~75%
Self-served
~50%
Faster to productive
100%
Answers cited
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  • HR & Workforce

Leave, handled from a single sentence

Entitlement varied by country, contract and tenure, balances lived in one system while coverage lived in another, and approvals ran on reminders. x101 takes the request in one sentence, checks coverage, routes the approval and updates every system that needs to know.

~80%
Fully automated
Minutes
To confirmed outcome
~55%
Faster approvals
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