x101 (the "Website", https://www.x101.ai) is operated by Vwaves Technology Pvt. Ltd. ("VisionWaves", "we", "us"), C21 Business Park, Ring Road, Indore, MP 452010, India. This Privacy Policy explains what information we collect through the Website, how we use it, and the choices you have. It applies only to information collected through this Website, not to information collected offline, through the x101 platform itself (which is governed by the agreement under which it is provided, including our Data Processing Agreement), or through other channels.
If you have questions about this policy, contact us or write to [email protected].
Information we collect
Information you give us. The only personal information this Website asks for is what you submit through the demo / contact form: your name, work email address, company, role, and an optional description of what you want to solve. Providing it is voluntary; we use it solely to respond to your request.
Information collected automatically. Like most websites, our hosting and content-delivery providers record standard technical data when you visit: IP address, browser type, the pages you view, the referring page, and date and time stamps. We use privacy-respecting, aggregate analytics to understand how the Website is used. This data is not used to build individual visitor profiles.
What we do not collect. This Website has no user accounts, does not ask for passwords, and does not take orders or payments, so we do not collect login credentials, billing addresses, or payment-card details through it.
How we use your information
We use the information described above to respond to your inquiry and prepare for a conversation you have requested; operate, secure, and improve the Website; understand aggregate usage; and comply with legal obligations. We do not sell your personal information, and we do not send unsolicited marketing to addresses submitted through the form.
Service providers
We use a small number of service providers to run this Website, each processing data only on our behalf: a hosting platform that serves the site, a content-delivery and security network that provides aggregate analytics, and an email-delivery service that transmits your form submission to our team. These providers are bound to confidentiality and may not use your information for their own purposes.
Cookies
The Website uses only the minimal cookies and similar technologies needed for security and aggregate analytics. It does not use advertising or cross-site tracking cookies. You can set your browser to refuse cookies; the Website remains usable without them.
Disclosure
We disclose personal information only: to the service providers described above; if required by law, regulation, or a valid legal process; to protect the rights, property, or safety of VisionWaves, our users, or the public; or in connection with a corporate transaction such as a merger or acquisition, in which case this policy will continue to apply to the transferred information.
Data retention
We keep form submissions for as long as needed to handle your inquiry and any resulting business relationship, and then delete or anonymise them. Aggregate technical data is retained in non-identifying form. You can ask us to delete your submission at any time using the contact details below.
Your rights (GDPR)
If you are in the European Economic Area or the United Kingdom, you have the right to request access to, correction of, or erasure of your personal data; to restrict or object to its processing; and to data portability. To exercise any of these rights, contact [email protected]. We will respond within one month. You also have the right to lodge a complaint with your local supervisory authority.
Your rights (CCPA)
If you are a California resident, you have the right to know what personal information we collect, to request its deletion, and to opt out of its sale. We do not sell personal information. To exercise these rights, contact us using the details below; we will respond within the timeframes the CCPA requires.
Children's information
This Website is intended for business audiences and is not directed at children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it promptly.
Security
The Website is served over HTTPS, form submissions are transmitted encrypted, and access to submitted information is limited to the team that handles your request. No method of transmission or storage is completely secure, but we apply commercially reasonable safeguards appropriate to the data we hold.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the current version, and material changes will be posted on this page. Please review it periodically.
Contact
Vwaves Technology Pvt. Ltd., C21 Business Park, Ring Road, Indore, MP 452010, India.
Email: [email protected] · Data Protection Officer: Shiv Chandra Pathak, [email protected], +91-8085094915.