A server estate seen down to the sensor, and acted on before it breaks
A Tier-1 telecom operator in North America gained its first unified view of a very large server estate with x101, surfacing around 70% of hardware issues before service impact and resolving infrastructure incidents around 40% faster. There had been no central view of the fleet, and no view at all of the hardware beneath it. x101 unified server telemetry with hardware sensor data from every management controller, then moved the operation from reacting to alerts to acting ahead of them.
Telecom · North America
Last updated: 23 September 2026
The challenge
The operator runs a very large fleet of physical and virtual servers carrying heavy, continuous data workloads. Nothing monitored that infrastructure centrally, and the hardware layer was effectively invisible: every management controller was an island, reachable one server at a time.
No central observability
Server health lived in scattered tools and manual checks, with no single picture of the estate.
Hardware data locked per server
Temperature, power and component health sat in thousands of separate management interfaces.
Failures announced themselves
Degrading components were discovered when something broke, not before.
No headroom for surprises
The servers ran heavy data workloads around the clock, so a small thermal or capacity drift turned into a service-affecting incident quickly.
Manual, repetitive checking
Engineers walked server lists by hand to verify health, which was slow, partial and unsustainable at estate scale.
An alert-then-react posture
Everything happened downstream of a failure, nothing ahead of it: there was no forecasting and no preemption.
What x101 does
Lightweight agents were deployed across the estate and the hardware layer was connected directly through its native protocol and APIs. Every signal, server telemetry, workload metrics, temperature, power and component health, is correlated into one governed layer, and x101 turns it from a dashboard into decisions: insights, recommendations and governed actions taken before alerts become outages.
Telemetry from every node
Agents across thousands of servers stream server, workload and resource telemetry continuously into one place.
The hardware layer, centralised
Management controller integration pulls temperature, power, fan and component health from every server, centrally, for the first time.
One correlated picture
Hardware sensors, server metrics and workload behaviour are correlated across the whole estate rather than read tool by tool.
Insight, not just charts
x101 analyses the correlated stream and surfaces what matters: emerging thermal drift, failing components, capacity risk, each with a recommendation attached.
Action before breakage
Where a pattern predicts failure, action is taken ahead of it, workloads moved, throttling applied, components flagged, through approved and reversible records.
The baseline keeps improving
Every outcome feeds back into detection thresholds and procedures, so the baseline keeps improving and the estate gets better at recognising its own failure signatures.
Governance across every stage. Role-based access, approval gates on production-changing actions, a full audit trail, and rollback on every automated remediation. Autonomy is graduated: each class of preemptive action earned its place against live results before running unattended.
The impact
The estate went from invisible to instrumented, and from reactive to preemptive. Hardware stopped failing by surprise, engineers stopped walking server lists, and the heaviest workloads gained thermal and capacity visibility they had never had.
- ~70%
Caught before impact
Hardware issues surfaced and handled before service was affected.
- ~40%
Faster resolution
Shorter mean time to resolve on infrastructure incidents.
- ~50%
Less manual checking
Health verification stopped being a walk through server lists.
- 100%
Hardware centralised
Every management endpoint reporting into one governed layer.
| Dimension | Before | After · with x101 |
|---|---|---|
| Estate visibility | Scattered tools, no central view at this level | One governed layer across the estate, server telemetry through to hardware sensors |
| Hardware layer | Management interfaces disconnected, checked one server at a time | All endpoints centrally connectedTemperature, power and component health in one place |
| Failure posture | React after breakage or a threshold breach | Around 70% of hardware issues surfaced and handled before service impact |
| Resolution speed | Slow, manual cross-checking across silos | Around 40% faster mean time to resolve on infrastructure incidents |
| Operations effort | Manual health walks across thousands of servers | Around 50% less manual checking, with around 60% of routine remediations automatedUnder governance, with rollback available |
| Output | Raw dashboards, where they existed at all | Insights and recommendations with governed, reversible actions attached |
Connecting the hardware layer changed the physics of the operation. When temperature, power and component health are visible across every server centrally, and something is watching the trend lines, failures stop being surprises and start being work orders.
Solution summary · x101 infrastructure observability deployment
The parts of x101 this uses
Nothing here was built for one customer. Each capability below is standard platform behaviour, applied to this problem.
Unify
Server, workload and hardware sensor data read as one picture instead of thousands of islands.
Explore UnifyFrom Answer to Action
A predicted failure becomes a governed, reversible action rather than a notification.
Explore From Answer to ActionInstant Analytics
Thermal, power and capacity trends answered from live data, charted and explained.
Explore Instant AnalyticsAI Explainability
Every recommendation carries the correlated evidence that produced it.
Explore AI ExplainabilityGoverned by Design
Approval gates on production-changing actions, with rollback and a full audit trail.
Explore Governed by DesignNo Vendor Lock-in
Deployed inside the operator's own environment, alongside the estate it watches.
Explore No Vendor Lock-in
About this case study. The customer's identity is withheld at their request and is referred to throughout as a Tier-1 telecom operator in North America. Improvement figures reflect the target and expected outcomes of the deployment and are indicative; actual results vary with estate scope, workload profile and rollout phase.
See your estate down to the sensor.
Agent-based telemetry, hardware-layer integration and governed action in one platform, deployed inside your environment.